Matrix is a TPA – third party administrator – that is often tasked with handling long term disability claims for self-insured policies. We like to keep our constituents informed of changes in the disability space that concern claims administration, so that maybe we can spare you a little anxiety. It’s that sinking feeling, when you ask yourself, what now? Sometimes the letters bring dire news of a claim being denied, or a request for more information, or, in this case, that a different company that will now be processing their claims. People who are dependent upon their long term disability insurance policy benefits know the feeling: an envelope arrives in the mail, or an email arrives in their inbox, from a company with a name they haven’t seen before.
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